Course 3 will take approximately 1 - 2 hours to complete. Pause Points throughout the course allow you to stop the course and return to the same point. Topics include:

• Applying the Pyramid Method learned in Courses 1 and 2 to short and long e-mail messages
• Writing concise, yet complete e-mail messages
• Proofreading messages on screen and on paper
• Formatting messages for various systems
• Focusing your e-mail to specific readers
• Dealing with forwarded message "trains"