"Whether you are already working - and writing - in the real world, or are still in school preparing for it, this book will provide the techniques you need to make your letters, memos, e-mails, and reports clear, concise, and effective."

So state Ron Blicq and Lisa Moretto in the preface to this, their newest guide to business and workplace writing. Drawing on their extensive teaching, consulting, and industry experience, the authors provide numerous examples and models of effective letters, memos, e-mails, and reports, as well as practical suggestions on how to communicate concisely yet persuasively.

The book also includes up-to-the-minute coverage of writing for readers in other cultures - an essential skill in our increasingly global marketplace - as well as techniques for eliminating gender-specific references.